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The math doesn't math
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The Math Doesn't Math
Okay, I need to get something off my chest. I normally spend my time geeking out about the cool stuff AI can do—you know, the "holy crap, did you see what ChatGPT just built?" moments that make this industry genuinely exciting. But the recent news has me staring at my ceiling at 3 AM asking myself some pretty heavy questions about where we're all headed.
As Spider-Man says (yes, I'm quoting Spider-Man in a business newsletter, deal with it): "With great power comes great responsibility." And honestly? We should all be reflecting on that responsibility right about now.

oh wait..it was the uncle.
The 30,000-Person Reality Check That Nobody's Talking About (Properly)
So Amazon just dropped the biggest corporate layoff bomb since at least 2020—30,000 employees getting the "we regret to inform you" email starting October 28, 2025. That's 8.6% of their corporate workforce, gone. Poof. And this is after they already cut 27,000 positions since 2022.
But here's the thing that's keeping me up at night (besides my usual doom-scrolling of earnings reports—my therapist says I need healthier hobbies): The New York Times got their hands on internal documents showing Amazon's actual plan. They're not just cutting jobs now. They're planning to avoid hiring MORE THAN 600,000 PEOPLE by 2033 through robotic automation.
Six. Hundred. Thousand.
Let that sink in while you're sipping your overpriced oat milk latte (no judgment, mine's right here too).
The Math That Makes My Brain Hurt (And Should Make Yours Hurt Too)

Image: Jason Redmond / Getty Images
Here's where it gets genuinely wild. Amazon expects to save 30 cents on each item picked, packed, and delivered through automation. Thirty cents! That's less than the rounding error on my coffee order. But multiply that by billions of items and suddenly we're talking about enough money to buy a small country (or at least a really nice island).
By 2027, they're planning to avoid hiring 160,000 workers they'd otherwise need. The endgame? Automate 75% of operations. At their Shreveport facility—which is basically their prototype for the warehouse of the future—they've already cut the workforce by 25%. They're projecting that'll hit 50% once all the robots are doing their robot things.
The "Everyone's Doing It" Defense (Spoiler: That Doesn't Make It Better)
It's not just Amazon. Microsoft axed 15,000 people this year. Meta eliminated 600 jobs in their AI unit (the irony is not lost on me). Salesforce's Marc Benioff literally said "increasing AI adoption" while announcing 4,000 customer support positions were going bye-bye.
The pattern is so obvious it hurts: companies are throwing billions at AI development while simultaneously yeeting their human workforces into the unemployment line. #
The Part Where Nobel Prize Winners Start Agreeing With My 3 AM Anxiety Thoughts
MIT economist Daron Acemoglu—who literally just won a Nobel Prize in 2024, so presumably knows what he's talking about—said something that made me spit out my coffee: Amazon risks becoming "a net job destroyer, not a net job creator."
When Nobel Prize winners start sounding like my internal monologue during a particularly dark Netflix binge, you know something's up.
The Efficiency Paradox (Or: Why This Keeps Me Up At Night)
Look, I get it. I've been in this industry long enough to know the Silicon Valley logic: technology enables scale, scale drives down costs, lower costs benefit consumers, everyone wins, let's all go get acai bowls to celebrate.
Amazon points to their plans to hire 250,000 holiday workers and talks about new technical roles. Those robotics technicians in Shreveport? They're making $24.45 an hour compared to $19.50 for regular warehouse workers. See? Progress!
But here's the thing nobody wants to say out loud: even if we create some better-paying jobs, the math doesn't math. Amazon's internal projections show that even as they DOUBLE their product sales by 2033, they expect to maintain a flat U.S. workforce.
Translation: the new jobs aren't going to come close to replacing the ones that disappear. We're not trading assembly line workers for robot technicians at a 1:1 ratio. We're trading them at more like a 10:1 ratio, and pretending the other 9 people will just... figure it out?
The Contagion Effect (It's Like COVID But For Jobs)
Amazon isn't just another company making business decisions. They're the US’ second-largest private employer. When they sneeze, the entire logistics industry catches a cold. When they automate, everyone else starts shopping for robots.
Walmart's watching. UPS is taking notes. Every logistics company with more than three employees and a dream is looking at Amazon's playbook and thinking "well, if we don't do this, we're dead."
This is already happening at warp speed. Amazon expects to roll out their Shreveport design to 40 facilities by the end of 2027. That's not a gradual transition where society has time to adapt. That's a meteor hitting the labor market.
The Uncomfortable Questions We Need to Ask (While There's Still Time)
For those of us in the e-commerce and AI space—and yes, I'm including myself in this uncomfortable introspection—we need to have a really honest conversation about what we're building and who it's for.
AI offers genuine value. Better product recommendations mean people find stuff they actually want. Efficient supply chains mean less waste. Improved customer service means fewer people wanting to throw their phones at walls. These are good things! I'm not going full Luddite here (though I did consider it briefly at 2 AM last Tuesday).
But we can't keep pretending that "efficiency" is a moral good in and of itself. Efficiency for whom? Benefiting whom? At whose expense?

The Path Forward (Or: How We Maybe Don't Completely Screw This Up)
Amazon CEO Andy Jassy told employees that the company "will need fewer people doing some of the jobs that are being done today, and more people doing other types of jobs." Which is technically true in the same way that "some people will be fine" during a zombie apocalypse is technically true.
The transition he's describing won't happen automatically or painlessly. It needs active management, massive investment, and—here's the kicker—actual political will to ensure the benefits don't just flow to shareholders while everyone else gets the "thoughts and prayers" treatment.
The Bottom Line (Where I Pretend I Have Answers)
Here's what I think (and feel free to @ me if you disagree): We can embrace AI's potential while insisting on guardrails that protect workers and communities. We can pursue efficiency while ensuring the gains are broadly distributed. We can celebrate technological progress while honestly confronting its costs.
These positions aren't contradictory. They're essential if we want to build something sustainable rather than just profitable.
The 30,000 people Amazon laid off this week have families, mortgages, and Netflix subscriptions to pay for. The potential 600,000 jobs that won't exist by 2033 represent entire communities that might hollow out. This isn't just a business story—it's a societal reckoning.
We have both the tools and the responsibility to ensure this transition strengthens rather than fractures our social fabric. Whether we actually do that, or whether we just shrug and say "market forces gonna market force," will define not just the future of e-commerce but the kind of society we're building.
And honestly? That thought is what's really keeping me up at night. Well, that and wondering if my job will eventually be done by an AI that writes newsletters about AI replacing jobs. The irony would be chef's kiss perfect, wouldn't it?
P.S. - If you're one of the 30,000 affected by Amazon's layoffs, or if you're in an industry watching the automation wave approach, I see you. This isn't just numbers on a spreadsheet—these are real lives being disrupted. And while I don't have all the answers, I think acknowledging the human cost is the first step toward finding better solutions.
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About The Writer:

Jo Lambadjieva is an entrepreneur and AI expert in the e-commerce industry. She is the founder and CEO of Amazing Wave, an agency specializing in AI-driven solutions for e-commerce businesses. With over 13 years of experience in digital marketing, agency work, and e-commerce, Joanna has established herself as a thought leader in integrating AI technologies for business growth.
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