Hey there!

Happy Tuesday! Today we answer the $4.6 trillion question! How is AI changing the software-as-a-service to service-as-software, where we will be seeing this and who are the giants leading this change. Further, we look at Ray Bans new collection but most importantly, the changes that Meta AI is bringing to these glasses and how Walmart is not slowing down their robotics, AI forklifts? Yes, you heard that right.

Do you want to partner with us? Send us an email at: [email protected]

Your Services Will Be Replaced By Software

The landscape of software and services is undergoing a significant transformation, driven by the advent of gen AI. The shift from traditional Software-as-a-Service (SaaS) models to a Service-as-Software paradigm is redefining the roles of service providers and software companies. In this new model, companies take on the responsibility of ensuring desired outcomes, akin to offering tax services instead of merely providing tools like QuickBooks.

This transition is marked by the rise of AI functionalities that replicate complex decision-making processes, previously the domain of skilled human workers.

In particular, in the form of agentic AI, software is poised not only to enhance productivity but also to reshape entire industries by automating complex tasks once handled by skilled workers. While successful software companies like Salesforce generate substantial revenue, the potential for AI to revolutionize sectors like sales and marketing, where global spending exceeds $1 trillion annually, far outweighs their impact, marking a significant transformation in the future of work and services.

Foundation Capital highlights that the global market for services significantly surpasses that of software, presenting a $4.6 trillion opportunity. This is especially pronounced in areas like sales and marketing where the potential for AI to replace traditional roles could lead to substantial economic shifts. As software begins to "eat" into the services sector, the implications for productivity and economic efficiency are vast.

Even Sam Altman recently forecasted that “95% of what marketers use agencies, strategists, and creative professionals for today will easily, nearly instantly and at almost no cost be handled by the AI.”

What does this mean for ecommerce sellers?

For ecommerce sellers, the shift towards Service-as-Software signifies a pivotal change in how services are delivered and managed. This model not only offers enhanced efficiency but also opens up new avenues for automating customer service and sales processes. The potential for reduced costs and improved service delivery could make a significant impact on competitiveness and profitability. Although, you have to question the necessity of specific roles in your company, how will this impact everyone and are we to see more and more layoffs?

• How is your Neural data used in ad targeting? 

• X offers AI targeting for ads.

• Meta’s x RayBan’s AI glasses now have multi-modal capabilities. You can now take a pictures, show it to the AI assistant and it can not only pick up on what you've showed but break it down and respond vocally. It would then use this image to improve itself for future responses. It can be used for translations, descriptions, feedback or even writing captions.

• Walmart takes on more robotic workforce at some of it's distribution centres through the use of AI powered forklifts.

• Google has postponed its third-party cookie deprecation deadline again which raises questions about this transition to cookie-less solutions. 

• Top tips on how to use Pinterest as your marketing tool.

🦾 AI Employee - GPT-4 Vision-powered browser automation

🔍 Ask Viable- Instantly convert feedback into various product documents like PRDs and FAQs using AI

🌐 Agora - The search engine for e-commerce products.

🎥 Spiritime - Create personalized videos with digital avatars.

👨‍💼 KPI Builder - Discover the most crucial Key Performance Indicators (KPIs) for founders.

🤖 Top GPTs - Gain access to the leading OpenAI GPT models without needing a Plus subscription.

😍It was great, all I needed

🙂Good, not great

🙄It sucked